Tetra

Enterprise resource planning (ERP)

Enterprise resource planning helps in integrating all departments and functions within a company in a single computer system that serves specific needs of different departments.

ERP is often referred as back-office software and does not run the up-front selling process. When the customer service representative enters the customer order in the ERP system, he has access to all the required information such as customer’s rating, company’s inventory levels from the warehouse module, and shipping dock’s trucking schedule from the logistics module.